legal
Last updated: 23 July 2026
Reframd Media (“we,” “us,” “our”) is committed to protecting your privacy in accordance with South Africa’s Protection of Personal Information Act (POPIA).
What we collect
When you submit our contact form, we collect your name, email address, and any message you send us. We do not collect any other personal information directly through this site at this time.
Why we collect it
We use contact form information solely to respond to your enquiry and discuss your potential project with us. We do not use it for marketing, and we do not sell, rent, or share it with third parties, except as described below.
Cookies and analytics
We may use cookies, web beacons, and similar tracking technologies to understand how visitors use this site, improve our content and services, and measure the effectiveness of our marketing. This may include tools such as Google Analytics or similar analytics and advertising services, which may collect information such as your IP address, browser type, pages visited, and time spent on the site. Where required by law, we will request your consent before activating non-essential cookies, and you will be able to manage your preferences through a cookie banner or your browser settings.
How we use email services
We use a third-party email delivery service to send and receive contact form submissions reliably. This service processes your name and email address only to deliver messages between you and us.
How long we keep your information
We retain contact form submissions and any analytics data only for as long as reasonably necessary for the purposes described above, after which it is deleted or anonymised.
Your rights
Under POPIA, you have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, contact us at brendan@reframd.co.za.
Third-party links
This site may include links to third-party platforms (such as YouTube, Instagram, or WhatsApp). We are not responsible for the privacy practices of these third parties — please review their own privacy policies.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. Changes will be posted on this page with an updated “last updated” date.
Contact us
Questions about this policy or your information can be directed to brendan@reframd.co.za.